Returns

Last updated: September 16, 2026

30-day return requests

You can request an eligible return within 30 days after delivery. Email zxcxzv820@gmail.com or use our Contact page, and include your order number. Contact us for return instructions before sending an item back.

Product returns

For a change-of-mind return, your item must be unused, unmodified and in its original packaging.

Damaged, defective, incorrect, or incomplete items

Inspect your order after delivery and contact us promptly with the order number and clear photos. We will review the issue and arrange an appropriate replacement or refund. Inspecting your item does not prevent you from reporting a fault.

Return shipping

The customer is responsible for return postage for change-of-mind returns. When an item is confirmed to be damaged, defective, or incorrect, Dreadrider will provide return instructions and cover reasonable return costs where required.

Refunds

We will notify you after the return is received and inspected. Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to display the refund.

Order changes and cancellations

Contact us as soon as possible if an order needs changing or cancelling. Changes or cancellation cannot be guaranteed after processing or dispatch.

Consumer rights

This policy does not limit any mandatory consumer rights that apply to your purchase.